Frequently Asked Questions

Prime Account Validation

  1. A copy of your passport showing full name, date of birth, place of birth, expiry date
  2. Utility bill showing your physical address and must be less than 3 months old

The minimum deposit amount required to open an account with us is $50,000

Once you upload all your documents, and depending on our current workload, it can take up to 1 – 24 hours to verify your account profile.
Frequently Asked Questions

Deposits / Withdrawals

Once you make a deposit, the funds will appear immediately in your account upon clearance from the bank. No fees will be charged for making a deposit.

Withdrawals will be processed by our back office within 24 hours during a business day.

We do not charge any fees for withdrawals on credit cards. However, for wire transfers please check with your bank if they impose any transaction fees.

Before withdrawing any funds, your account must be validated.
Frequently Asked Questions

Funding Methods

You can fund your account using one of the methods below:

  1. Bank transfer
  2. Credit card

We accept the following currencies:

  1. USD
  2. EUR
  3. GBP

Once you make a deposit, the funds will appear immediately in your account upon clearance from the bank. No fees will be charged for making a deposit.

Frequently Asked Questions

General Questions

Transferable securities refer to classes of securities negotiable on the capital markets but excluding instruments of payment. These instruments are negotiable on the capital markets when they are capable of being traded on the capital markets.

A Share in a company is a unit of ownership that makes the holder of the share eligible for a percentage of any profits the company makes. If the company in question had a share issue of 1,000 shares and you owned 100 of these, then you would effectively own 10% of that company which would entitle you to 10% of any declared profits, payable as dividends.

Companies issue shares in two forms: Common and Preferred. The main difference between the two types is that holders of Preferred Shares have first access to any corporate assets in the event the company faces any financial difficulties. Preferred shares also are non-voting, meaning holders have no voting rights and no say in the running of the company.

Share prices are effected by various factors, including supply and demand, company earnings, performance expectations (for example, Apple releasing a new iPhone – a reasonable expectation would be to see a rise in the price of Apple stock) and market news, particularly analyst expectations.

As money became a commodity, the money market became a component of the financial market for assets involved in short-term borrowing, lending, buying and selling with original maturities of one year or less. Trading in money markets is done over the counter and is wholesale.

There are many money market instruments in most Western countries, including treasury bills, commercial paper, banker’s acceptances, deposits, certificates of deposit, bills of exchange, repurchase agreements, federal funds, and short-lived mortgage- and asset-backed securities.

Money markets provide liquidity for the global financial system including capital markets and they are part of the broader system of financial markets.

An instrument is only a money market instrument if it also meets the following conditions:

  • it has a value that can be determined at any time
  • they are not derivatives
  • it has a maturity at issuance of 397 days or less

A CFD or Contract for Difference is an agreement between two parties to the trade (Buyer and Seller) to exchange the difference in value between the opening and closing price for a particular asset.

Trade opening price would be the price in effect at the moment the agreement is made at while the closing price would be the price at which the agreement is executed.

Essentially trading CFDs boils down to a contract between yourself as a Client and the market. You open a trade by purchasing a contract for a particular asset and close the trade by selling the contract back to the market, hopefully making a profit in the process.

CFDs don’t necessarily have to be on the Buy side. As with all trades, you can open a CFD trade on the sell side. The principle remains the same. Buying the contract back from the market to close the trade would hopefully result in profit.

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